Frequently Asked Questions
Everything you need to know about your Spector Bass experience, from shipping to craftsmanship.
What is the standard shipping timeframe for a new bass?
In-stock instruments typically ship within 2-3 business days. Custom shop orders and pre-order models vary by production schedule; please refer to your order confirmation for an estimated completion date.
Do you offer international shipping?
Yes, we ship Spector instruments globally. Please note that international customers are responsible for any customs duties, taxes, or import fees required by their local government upon delivery.
What is your return policy for instruments?
We offer a 14-day return window for instruments in original, mint condition. Returns must include all original packaging and documentation. A restocking fee may apply to items showing signs of use or wear.
Do Spector basses come with a warranty?
Every new Spector bass is backed by a Limited Lifetime Warranty for the original owner, covering defects in materials and workmanship. Electronics and hardware are covered under a separate one-year warranty period.
How should I maintain the finish on my bass?
For gloss finishes, use a high-quality guitar polish and a microfiber cloth. For matte or oil finishes, we recommend a dry microfiber cloth and specialized wood conditioners to prevent moisture buildup and preserve the natural texture.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for eligible customers.